- Free Cancellation (48 hours notice)
- Hosted in: English
- Instant Confirmation
- Ticket
Make your arrival or departure at Ho Chi Minh city Long Thanh International Airport seamless and stress-free with our Fast Track Immigration and Porter Service. Skip the long lines at immigration, enjoy personalized assistance, and have your luggage handled all the way to your vehicle. This service ensures a smooth and quick airport experience from landing to departure.
Long Thanh Airport Fast Track Service Features
- Fast Track Immigration: Skip the regular queues and breeze through immigration with priority access.
- Porter Service: A professional porter will meet you at the arrival gate, assist with your luggage, and escort you all the way to your vehicle.
- Baggage Handling: We take care of your luggage, ensuring it’s safely transported from the airport to your vehicle.
- Customs Assistance: Enjoy help with customs clearance and any required paperwork for a faster process.
- Personalized Guidance: Our friendly staff will guide you throughout your journey from the gate to the vehicle, ensuring you don’t miss a step.
Who’s it for?
- Business Travelers looking for a quick and efficient airport experience.
- Tourists who want to avoid long waits and stress.
- Groups & Families who need extra help with luggage and want a smooth, relaxed arrival.
- VIP Travelers who appreciate added comfort and convenience.
We understand the importance of time and comfort, and our service is designed to provide you with the highest standard of care and efficiency from the moment you arrive or depart.
Cancellation: Please notify us of any cancellation at least 48 hours in advance to avoid any charges.
For cancellations made between 12 and 24 hours prior to your scheduled service, a 50% cancellation fee will apply.
Arrival - Fast Track Service Process
Departure - Fast Track Service Process
What's include
Meeting Point
Important
Additional Info
FAQs & Cancellation Policy
When will I receive confirmation?
Your confirmation will be sent to you on the same day you complete your booking.I don’t want to wait in queues. Does this service guarantee priority access?
Yes! This service is designed specifically to eliminate waiting times. You will bypass queues and move through all airport formalities with personal assistance.What if I enter the wrong flight number during booking?
Please inform us immediately if you have entered an incorrect flight number. Timely correction is essential to ensure our team is at the right gate at the right time.Where will I meet my personal butler/assistant?
- Arrival Service: Your personal butler will greet you at the end of the airbridge, holding a sign with your name.
- Departure Service: Your butler and porter will meet you at the airport terminal. We will provide a designated meeting point based on your airline. You’ll also receive your assistant’s name and mobile number in advance.
Can I add a private hotel transfer to my VIP airport booking?
Yes, you can add a private transfer during your VIP service booking. We offer private, comfortable vehicles as part of our service.Do you provide wheelchair assistance?
Unfortunately, we are not authorized to provide wheelchairs. Only your airline can offer this service. We recommend contacting your airline directly in advance.How will I know my butler will take me to my transfer vehicle?
Your butler will have your driver’s contact details and car plate number. They will coordinate directly with your driver to ensure a smooth and seamless handover.What type of vehicles are used for transfers?
We use new, air-conditioned vehicles:- Sedan/SUV for 1–3 people
- Private van or minibus for 1–8 people
Will the butler help with arrival cards or visa on arrival?
Yes, your butler can assist with filling out your arrival card and guiding you through the visa-on-arrival process, if applicable.I have two flights very close together—can I use the same butler for both?
While we cannot guarantee that you’ll catch your connecting flight, your assigned butler will assist with both arrival and departure to help save as much time as possible.Are there any nationality restrictions for VIP services?
No, there are no nationality restrictions. Our VIP services are available to passengers of all nationalities.Can I book VIP airport services last-minute?
Yes, last-minute bookings are possible based on availability. If butlers/assistants are available, we will assign one to you immediately.Can I change the date of my booking?
Yes, you can change the date of your booking at no extra cost as long as you inform us at least 24 hours before the service. Changes made within 24 hours are subject to a full charge.Can I tip my personal assistant or butler?
No, our team members are not permitted to accept tips. We appreciate your understanding and cooperation.What is your cancellation policy?
You may cancel and receive a full refund if you notify us at least 24 hours before the scheduled service. Full refunds are also issued in the event of flight cancellation due to airline operational issues.How long does it take to receive a refund?
Refunds are processed promptly:- Credit Card: 1–7 business days
- Debit Card: 30–60 business days (depending on your bank)
- PayPal: 1–7 business days
