- English
- Free Cancellation (48 hours notice)
- Hosted in: English
- Ticket
Upon arrival at Suvarnabhumi International Airport (BKK), you will be greeted by your friendly personal assistant with your name shown on a signboard. Your assistant will assist you through the application if you need a visa upon arrival and then take you to the customs premium immigration lane.
After a fast immigration process, your checked-in luggage will be arranged by your dedicated conveyor and our fast-track team will escort you till you reach your vehicle. Get along with custom formalities after a long flight, and deal with all kinds of airport formalities stress-free and as quickly as possible.
- Greeted by a uniformed friendly assistant upon arrival with your name on a signboard
- Get assisted fill-out your applications
- Skip the long immigration line
- Get your checked-in luggage arranged by your dedicated conveyor
- Reach your vehicle easily
Buggy Service
Electro-cars or buggies are an essential service for passengers arriving at Bangkok Suvarnabhumi Airport (BKK) for the following reasons.
1. Extensive Area Coverage: As one of the largest and busiest airports in Southeast Asia, Suvarnabhumi Airport requires significant walking to reach various destinations such as immigration, baggage claim, or ground transportation areas.
2. Passenger Convenience: These carts offer a convenient and comfortable transportation option, particularly beneficial for passengers with limited mobility. They ensure a smoother arrival experience and reduce the stress of navigating a busy airport.
3. Enhanced Efficiency and Reduced Congestion: Electro-carts/buggies enable quicker transit from arrival gates to immigration and baggage claim areas, improving overall airport efficiency and reducing congestion in busy zones.
Please note that buggy availability is subject to demand. To ensure a confirmed booking, reservations should be made at least 24 hours in advance. This service is only available for international arriivals
What's Include
Important
Additional Info
Cancellation and Refund Policy
FAQs & Cancellation Policy
When will I receive confirmation?
Your confirmation will be sent to you on the same day you complete your booking.I don’t want to wait in queues. Does this service guarantee priority access?
Yes! This service is designed specifically to eliminate waiting times. You will bypass queues and move through all airport formalities with personal assistance.What if I enter the wrong flight number during booking?
Please inform us immediately if you have entered an incorrect flight number. Timely correction is essential to ensure our team is at the right gate at the right time.Where will I meet my personal butler/assistant?
- Arrival Service: Your personal butler will greet you at the end of the airbridge, holding a sign with your name.
- Departure Service: Your butler and porter will meet you at the airport terminal. We will provide a designated meeting point based on your airline. You’ll also receive your assistant’s name and mobile number in advance.
Can I add a private hotel transfer to my VIP airport booking?
Yes, you can add a private transfer during your VIP service booking. We offer private, comfortable vehicles as part of our service.Do you provide wheelchair assistance?
Unfortunately, we are not authorized to provide wheelchairs. Only your airline can offer this service. We recommend contacting your airline directly in advance.How will I know my butler will take me to my transfer vehicle?
Your butler will have your driver’s contact details and car plate number. They will coordinate directly with your driver to ensure a smooth and seamless handover.What type of vehicles are used for transfers?
We use new, air-conditioned vehicles:- Sedan/SUV for 1–3 people
- Private van or minibus for 1–8 people
Will the butler help with arrival cards or visa on arrival?
Yes, your butler can assist with filling out your arrival card and guiding you through the visa-on-arrival process, if applicable.I have two flights very close together—can I use the same butler for both?
While we cannot guarantee that you’ll catch your connecting flight, your assigned butler will assist with both arrival and departure to help save as much time as possible.Are there any nationality restrictions for VIP services?
No, there are no nationality restrictions. Our VIP services are available to passengers of all nationalities.Can I book VIP airport services last-minute?
Yes, last-minute bookings are possible based on availability. If butlers/assistants are available, we will assign one to you immediately.Can I change the date of my booking?
Yes, you can change the date of your booking at no extra cost as long as you inform us at least 24 hours before the service. Changes made within 24 hours are subject to a full charge.Can I tip my personal assistant or butler?
No, our team members are not permitted to accept tips. We appreciate your understanding and cooperation.What is your cancellation policy?
You may cancel and receive a full refund if you notify us at least 24 hours before the scheduled service. Full refunds are also issued in the event of flight cancellation due to airline operational issues.How long does it take to receive a refund?
Refunds are processed promptly:- Credit Card: 1–7 business days
- Debit Card: 30–60 business days (depending on your bank)
- PayPal: 1–7 business days
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