Disclaimer and Privacy Policy

The information published on this website is for the public’s reference only. By browsing the website you signify you have read, understood and accepted the content of this liability disclaimer and obligations set forth herein. Our company is not liable for any direct, indirect, incidental, punitive damage or other expenses, lost profits or lost savings arising out of your access to the website or failure to access to the website. Your Tour Desk hereby disclaims the warranty of the accuracy or completeness of the information, content or data or nonexistence of mistakes, omissions, typographical errors, printing errors found on this website nor assumes the liability of damages for any direct or indirect expenses or profit losses in anyway connected with any causes described above. No representation or warranty whatsoever, expressed or implied, is made as to its accuracy, reliability or completeness by the company Information and any other contents of this website are subject to change without notice. Company accepts no liability (whether in tort or contract or otherwise) for any loss or damage arising from any use, misuse, inaccuracy or omission of the information or other contents published on this website. Company further assumes no responsibility or liability for, and makes no warranties that, functions contained on this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the servers that make it available will be free of viruses or other harmful components. Company is other than a manufacturer or a supplier of leisure activity products and explicitly disclaims within legal range any warranty of products supplied by the third parties. References in this website to any products, events or services do not necessarily constitute or imply the company’s endorsement or recommendation. Company makes every effort to ensure the accuracy and completeness of the information, content or data on the website. All products and information on the website are on an “as is” basis. Company reserves the exclusive right to update or revise the information or data on the website without the prior notice. All the information and price details on the web are using for reference only. The Company is not responsible for the contents of any “off-site” web pages or any other websites linked or linking to this website.

As Your Tour Desk we are dedicated to protecting your data and privacy.
If you are a visitor not a registered user (non website member) nor a customer for our booking or purchasing service on the website, you do not need to provide any personal data to the Company for navigating the website.

If you are a registered user (website member) or a customer for our booking or purchasing service on the website, Your Tour Desk collects your personal data for administrating and fulfilling your application for online service, services for online members or demand for booking or purchasing our products on the website.
We only share information with third parties that is necessary to complete or provide services in relation to your order.
Any information or data you provide to us will be used only for the need of our business operation. We may collect and use certain personal information in order to offer, maintain, provide, improve, personalize and administer our products and services, including information and services related to our services.
We use third-party advertising companies to serve ads on our website. If you have any comments, requests, questions or otherwise would like to contact us about this privacy policy, please contact our customer service through info@yourtourdesk.com

We use Cookies to make your visit to this website better. We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve our Website.

Terms & Conditions

Your Tour Desk provides an online service that connects operators who are professional, have knowledge and experience with a particular destination or activity with visitors seeking to experience such destinations and activities. By making a booking, the client is deemed to have agreed to terms and conditions on behalf of all individuals included in the booking. The services to be provided are those in your booking confirmation invoice. Your Tour Desk accepts the following cards for payment;

American Express

Your Tour Desk does not charge travelers a service fee on card payments. Some banks have been known charge their customers a small fee for international transaction. If this effect your payment please check with your bank prior to purchase. Once payment is made you will receive a confirmation e-mail and Whatsapp(optional) or Line(optional) to you. This will be your confirmation and itinirary of booking. This should be taken screenshot or printed and saved for own reference.Once you purchase the product, you accept these terms and conditions. We accept no responsibility for incorrect email address or phone number. If your confirmation does not arrive on time or at all, then you must request from Your Tour Desk to resend the email confirmation of the products you have paid for. Bookings will be confirmed by email.

Some listed products are not included insurance cover as you are going to see the product itinirary before you complete the purchasing. Your Tour Desk take no responsibility for any injuries or loss.We strongly recommend that you take out comprehensive insurance cover for medical expenses, personal accident, personal baggage, money and public liability before you start your excursion. We accept no responsibility for the theft, loss or damage to personal belongings from at any time during the duration of your excursion. All visitors under the age of 18 must be accompanied by a legal guardian or an escort over the age of 18. Some of our trips can be physically demanding and travelers must be sure that they are suitable and fit to allow participation.

Payments & Returns Policy

Which are the payment options?

Your Tour Desk use some of the most secured payment system for Credit and Debit Cards .
Our Prices are including Taxes and Process Fees for Credit Card,Debit Card payments.

Cancellation policies if not showed up on the specific product page are subject to here;
Where possible Sightseeing Services, Excursions, Shows and Transfers Your Tour Desk will try to change of date requests that are made with at least 5 days notice. This is not possible for all services and is always subject to availability. Change of date requests that are made with less than 5 days notice will not usually be accepted. Change of date requests may be subject to an adjustment fee which falls in line with the cancellation fee structure.

Cancellation outside of 7 days of purchased service will result in a 20% cancellation fee. Cancellation within 7 days of purchased service will result in a 50% cancellation fee. Failure to board or attend, change of date or cancellation within 48 hours of purchased service will result in full amount charge. A refund will normally be made to the same account and using the same method used for the original payment.

User Data Deletion

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us by sending an email to yourtourdesk@gmail.com.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent