How can i book an activity ?

Choose your preferred activity, select the date and quantity, click “Book” and continue to payment page.

How do i now if my booking is confirmed ?

After your booking has been confirm, you will receive an E-mail with your voucher attached. We are also able to send you the voucher via applications WhatsApp and Line.

How long will i wait to get my voucher?

It depends on your activity country but it takes approximately 6-12 hours.

How can i pay for activities?

We do accept Visa, Mastercard, Amex, debit cards,  Apple Pay and Google Pay or bank wire transfer.

Which currencies does Your Tour Desk accept ?

Our currency menu can be seen below the homepage.

Can i pay by cash ?

We are online platform and unfortunately we are not able to collect cash payments.

Is it safe and secure to pay by card ?

It is very safe and secure to pay by credit or debit cards, we are using third party secure payment gateway services to process your payment.

Will i be charged transaction fee ?

We don’t charge for transaction fee but please note that payments made in different currency may be converted into local currency by your credit or debit card company or your bank.

Can i get a refund for my paid activity ?

Please check our refund policy in “Terms and Conditions” page.

When can i receive my refund ?

It usually takes 5-7 working days.

How can i create an account ?

It is free to create an Your Tour Desk account.
Click “Register” button on the homepage top menu.
Enter your E-mail adress and create create password.
Check your inbox for verification E-mail to activate your account.

What if i forget my password ?

Click “Login” on the homepage, continue to forgot password. We will send you a verification E-mail to reset your password.

What clothing should i pack for one of your adventures?

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling.